Privacy Policy

Last updated: January 2026

Introduction

This Privacy Policy explains how Koilabs LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use Leap.

We are committed to protecting your privacy and complying with applicable privacy laws, including GDPR (for EU users) and CCPA (for California users).

Information We Collect

Information you provide:

Email address — to send reports, products, and updates
Name — when you make a purchase
Calculator inputs — city, income, lifestyle preferences
Payment info — processed by Stripe (we don't store card details)

Information collected automatically:

IP address and approximate location
Browser type and device information
Pages visited and referring website

How We Use Your Data

Deliver calculator results and purchased products
Send order confirmations and customer support
Send marketing emails (only with your consent)
Improve the Service and fix bugs
Ensure security and prevent fraud

Third-Party Services

We use the following services that may process your data:

Service	Purpose
Cloudflare	Hosting, security
Supabase	Database, backend
Stripe	Payment processing
Resend	Email delivery
Google Analytics	Website analytics

We do not sell your personal information.

Data Retention

Email/account data — until you unsubscribe or request deletion
Purchase records — 7 years (tax/legal compliance)
Calculator inputs — 30 days
Analytics data — 26 months

Your Rights

All users can:

Unsubscribe from marketing emails (link in every email)
Request information about your data
Request deletion of your data

EU/EEA users (GDPR) additionally have the right to:

Access a copy of your personal data
Rectification of inaccurate data
Data portability (receive data in machine-readable format)
Object to processing
Lodge a complaint with your local data protection authority

California users (CCPA):

Know what personal information we collect
Request deletion of your data
We do not sell your personal information

Cookies

We use cookies for:

Essential — site functionality, security
Analytics — understand usage (Google Analytics, Cloudflare)
Preferences — remember your settings

You can control cookies through your browser settings.

Data Security

We protect your data with encryption in transit (HTTPS), secure storage with access controls, and regular security reviews. However, no method is 100% secure.

International Transfers

Your data may be transferred to the United States where our servers are located. For EU users, transfers are protected by Standard Contractual Clauses.

Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. We'll notify you of material changes by updating the "Last updated" date and, for significant changes, by email.

Contact Us

Questions about this policy or your data? Email us at hello@leap.koilabs.app